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K3X for Claude

How to connect K3X to Claude, what the connector can and cannot do, how authentication works, and how your CRM data is handled.

What it is

K3X is an AI-native CRM for small sales teams and owner-led businesses. The K3X connector is an MCP server that lets Claude read and update one K3X workspace on your behalf. You stay signed in to K3X, Claude does the typing.

Setup

Requirements

  • A K3X account with access to at least one workspace

  • Claude Pro, Max, Team or Enterprise (connectors require a paid plan)

  • For Team and Enterprise, an admin may need to approve the connector first

Connect in 4 steps

  1. In Claude, open Settings, then Connectors.

  2. Find K3X in the directory and click Connect.

  3. Sign in with your K3X account and pick the workspace Claude should use.

  4. Approve the requested permissions. You are done. Start a chat and mention K3X.

To disconnect, go to Settings, Connectors, and remove K3X. This revokes the token immediately.

What Claude can do

Find and read

  • Search companies, contacts and deals by name, email or phone

  • Read full records: owner, pipeline stage, custom fields, linked contacts

  • Read a company's activity feed

  • List pipeline stages, custom field definitions and team members

Create and update

  • Create and update companies, contacts and deals

  • Link and unlink contacts to companies

  • Move deals between pipeline stages

  • Reassign owners and set custom field values

  • Archive and restore records

  • Bulk create, update, archive or restore records

AI agents

  • List and read agent definitions

  • Create, update, activate, pause or archive agents

  • Enable or disable an agent's inbound webhook

What it never does

  • Send email, SMS or invites

  • Run or trigger an agent

  • Permanently delete anything. Archive is reversible.

  • Access any workspace other than the one you selected

Authentication and permissions

The connector uses OAuth 2.0. When you connect, Claude receives a token scoped to your user and the workspace you chose. Every action runs as you and is limited by your K3X role. If your role cannot archive a deal in the K3X app, Claude cannot archive it either.

Tokens can be revoked at any time from Claude's connector settings or from your K3X account settings. K3X never shares your credentials with Anthropic.

Data handling

  • Data flows only when you ask Claude to do something in K3X. There is no background sync.

  • K3X does not store your Claude conversations.

  • Claude receives only the records needed to fulfill your request, not a copy of your database.

  • Every write action is logged in the K3X activity feed with your user as the actor.

  • K3X holds SOC 2 Type II. K3X AI models train only within each customer's own account, never across customers.

Full details are in our Privacy Policy and Terms.

Example prompts

  • Who are my hottest leads right now and what's the next step on each?

  • Just got off a call with Brightline Dental. Log it, bump the deal to Demo, note they want pricing by Friday.

  • Build me an agent that flags any lead we haven't touched in 10 days.

  • Transcribe my last 10 meetings and update each deal stage accordingly.

Limitations

  • One workspace per connection. Reconnect to switch.

  • Bulk operations are capped per request. Claude will batch larger jobs.

  • Some custom field types (files, formulas) are read-only through the connector.

Support

Email [email protected] or visit k3x.ai/contact. For security reports, use the same address with SECURITY in the subject line.

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