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Getting help: demos, onboarding assistance, and done-for-you setup

Every way to get help with K3X — self-serve, live demo, onboarding help, custom setup, and support channels.

There are four ways to get help with K3X, from fully self-serve to us doing it with you.

1. Self-serve

This Help Center covers setup, messaging and calling, integrations, billing, and troubleshooting. The in-app assistant (Kai) answers from these docs instantly, 24/7 — just open the chat widget and ask.

2. Book a live demo

The fastest way to see K3X on your own use case. Book directly here: https://cal.com/team/k3x/demo — bring a real workflow ("we get 30 form fills a week and miss half the calls") and we'll build it live on the call.

3. Onboarding assistance

Getting a team up and running — imports, email connection, first agents, number setup and SMS registration — is available on request. Ask in the chat widget and we'll set it up. Setup itself is designed to be fast: connect your email, import your leads, describe your first agent in plain language.

4. Done-for-you setup

If you'd rather we hook everything up for your business — data migration, integrations, agents configured for your exact flow — tell us what you're connecting via the widget or on a demo call. K3X is fully prompt-based, so most custom workflows can be configured quickly; we'll scope anything bigger honestly.

Support channels

  • Chat: the widget in the app or on k3x.ai — 24/7

  • Email: [email protected]

  • Dedicated support contacts and SLA guarantees are available for larger teams on request.

Reporting bugs

Use the widget's bug report option — screenshots and console context attach automatically, which makes fixes dramatically faster.

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