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Profile, password and sign-in security

Update your name and contact details in Settings → Profile, and manage your password and sign-in method in Settings → Security.

Your personal account settings live under MY ACCOUNT in Settings: Profile for who you are, Security for how you sign in.

Profile

Settings → Profile holds your avatar, first and last name, work email and phone. Your name appears wherever you act in K3X: the timeline, the Owner field on records, mentions, calls and texts you place, and emails you send through your connected mailbox.

  1. Open Settings → Profile.

  2. Edit your name, work email or phone. Click the avatar to shuffle it.

  3. Save.

Profile is per user, not per workspace. A change here shows in every K3X workspace you belong to.

Security

Settings → Security shows the email linked to your sign-in and lets you change your password.

Change your password

  1. Open Settings → Security.

  2. Click Change password.

  3. Enter your current password and a new one of at least 8 characters.

Forgot your password

On the sign-in screen at app.k3x.ai/auth/signin, click Forgot password. The reset email comes from our sign-in provider, so the sender is a noreply@ address rather than k3x.ai. Check spam if it does not arrive within a couple of minutes.

Signed in with Google or Microsoft

There is no K3X password to change. Your sign-in, including two-factor authentication, is managed by Google or Microsoft. Keep using the same method every time: a password account with the same email is a separate account, and the two do not merge.

Good habits

  • Use a unique password or sign in with Google or Microsoft and turn on two-factor authentication there.

  • Sign out on shared computers from the avatar panel (Sign out).

  • Review Settings → Authorized Apps now and then. It lists your Claude and ChatGPT connections with their scopes and a Revoke button.

  • Review Settings → Connected Apps and disconnect mailboxes you no longer use.

Deleting your account

Removing you from a workspace removes your access, not your K3X account. To delete your account and personal data, email [email protected] from the account's email address.

Related

  • Sign up and sign in

  • Team and workspaces: invite, change roles, remove, switch

  • Security, privacy and data handling

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