K3X has one plan, Adaptive: $399 per month, 400,000 credits a month, unlimited seats. Everything about it lives in Settings → Billing, with payments processed by Stripe.
The plan
Price: $399 per month for the whole team.
Credits: 400,000 every billing cycle, in one pool for AI, calling, texting and data reveals.
Seats: unlimited. A seat is one named user; add or remove teammates at no extra cost.
Top-ups: $99 per 100,000 credits, never expire while the plan is active.
Trial: 7 days free before the plan starts.
The Your plan card in Billing shows your credits a month, the price, a Manage plan button and your Renews date.
Monthly or annual
The plan in the app renews monthly. The Terms of Service also allow annual billing; ask [email protected] if you want to pay yearly. Subscriptions renew automatically until you cancel.
Invoices and billing history
Open Settings (gear icon) → Billing.
Scroll to Billing history. Every charge is listed: the monthly plan, top-up packs, auto-recharges and any pass-through carrier fees.
Open an entry to download the invoice or receipt.
Need a different billing address or company name on invoices? Click Manage plan to open the Stripe billing portal and edit your details.
Change your card
Open Settings → Billing.
Under Payment & invoices, find the card on file and click Change.
Enter the new card. Stripe stores it; K3X never sees or stores full card numbers.
Failed payment
If a charge fails (declined, expired or cancelled card), paid actions pause until the card is fixed. Your data is untouched. Update the card as above and the plan resumes. If you see a payment banner in the app, that is the fastest path.
Price changes
If the price of a monthly plan changes, K3X gives at least 30 days' notice. Annual plans change at renewal.
Taxes
Prices do not include sales tax or VAT where it applies. Tax, if any, appears on your invoice.
Who can manage billing
Owners and administrators. Other roles can see usage but cannot change the plan or card. See "Roles and permissions: Owner, Administrator, Sales Manager, Sales Representative".
Questions
Chat with us from the SUPPORT bubble (bottom right), email [email protected], or book a 20-minute call at calendly.com/k3x/demo.
Related
How credits work in K3X: one pool, four uses
Top-ups and auto-recharge
Cancel or pause your plan
Your 7-day free trial and the Adaptive plan