K3X Credits are the one currency for everything the platform does on your behalf. Your Adaptive plan loads 400,000 credits into a single pool every month, and AI actions, calling, texting and data reveals all spend from it.
AI actions: agent runs, drafting, Command Center requests and AI processing of records.
Calling: outbound and inbound calls on your K3X numbers, plus recording and transcription where enabled.
Texting: outbound and inbound SMS and MMS.
Data reveals: unmasking verified emails and direct phones in the Database.
Per-action rates are not listed in this article because they change as the underlying services change. The current rate for each category is shown in Settings → Billing.
Seats, storing and editing companies, people and deals, custom fields, notes, Smartviews, CSV imports and exports, webhooks, browsing the Database, and email sent through your connected Gmail or Microsoft 365 mailbox.
Older versions of K3X kept separate balances for AI, SMS and calls. K3X 2.0 merged them. A feature no longer stalls because its own bucket ran dry while another sat unused. You watch one number.
Your pool has two layers:
Monthly: 400,000 credits that reset on your billing date. Unused monthly credits do not roll over.
Top-up: packs of 100,000 credits bought for $99 each. They roll over and never expire while your plan is active.
Monthly credits are spent first, so top-ups stay untouched until you need them. Buying a pack early does not waste it.
Click your avatar in the top right.
Read the Usage this cycle bar and the line "N credits remaining across AI, calling, texting & data reveal".
Hover or click the bar for the Credit breakdown: AI Credits, Calling, Texting and Data Reveal, each with used and remaining, and the reset date.
Owners and administrators see the whole workspace. See "Usage this cycle and the Credit breakdown".
Phone numbers, A2P 10DLC registration, toll-free verification and similar carrier items are passed through at cost. The exact amount is shown before you confirm.
Credits dropped overnight. Agents with triggers run while you are away, and new companies are AI-processed as they arrive. Check the Agents tab (Credits (7d) column) and tighten any trigger firing more than intended.
Calls use more than expected. Recording and transcription add to a call's cost. Turn them off on numbers that do not need them in Settings → Phone & Voicemail.
Everything paid stopped. You are out of credits or a payment failed. See "What happens when credits run out".
The 7-day free trial includes credits to try every feature. When the trial ends, your Adaptive plan starts and loads the full 400,000.
Usage this cycle and the Credit breakdown
Top-ups and auto-recharge
What happens when credits run out
Your plan, invoices and payment method
